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What is digital marketing?

‘What is digital marketing actually?’ - I hear this question almost every week. And I understand why. The term is broad, and online you can find a million different definitions. Let’s put it simply: digital marketing is everything you do to get customers through the internet.

But that does not mean you have to be everywhere and do everything. Quite the opposite. The best digital marketing is targeted, measurable, and goal-driven. In this article, I explain what digital marketing really is, what its most important areas are, and how you can use it in practice.

The main areas of digital marketing - simply explained

1. Search engine optimization (SEO) - Organic visibility on Google

SEO means improving your website so that it ranks higher in Google search results. When someone searches for ‘barber Tampere’ or ‘accounting firm for an SME’, you want to be visible without paying for every click.

In practice: You write high-quality blog articles, optimize your page headings and structure, and take care of site speed and mobile friendliness. Explore search engine optimization in more detail here.

2. Search engine marketing (SEM/Google Ads) - Paid advertising

Google Ads is advertising in Google search results. You pay for every click (CPC), but you get visibility immediately; you do not have to wait months like with SEO.

In practice: You choose keywords (for example ‘setting up an online store’), write an ad, set a budget, and Google shows your ad when someone searches for that topic. Explore the basics of Google Ads.

3. Social media marketing - Organic and paid

On social media, you can reach people in two ways: by publishing content regularly (organic) or by paying for ads (Facebook/Instagram/LinkedIn Ads).

In practice: Share useful content, customer stories, and tips. If you want quick results, use paid ads and target them precisely (age, location, interests). Read the Meta advertising (Facebook/Instagram) guide.

4. Content marketing - Build expertise

Content marketing means creating valuable blog articles, videos, podcasts, or guides. The goal is not to sell directly, but to build trust and expertise.

In practice: Write blog articles that answer your customers’ questions. For example, if you are an accounting firm, write ‘How to choose an accounting firm for an SME’. When someone searches for the answer, they find you. Explore building a content strategy.

5. Email marketing - Direct connection to customers

Email is one of the most effective channels. You can send newsletters, offers, or reminders directly to customers’ inboxes.

In practice: Collect email addresses by offering something in exchange (free guide, discount, checklist). Send useful content regularly, not just sales messages.

6. Analytics and measurement - Know what works

The best part of digital marketing is that you can measure everything. You see exactly where visitors come from, what they do on your pages, and what leads to sales.

In practice: Use Google Analytics, Meta Pixel, and other tools to track visitors, conversions, and ROI. Explore using Google Analytics.

How do you build a working digital marketing strategy?

Step 1: Define goals

Do not start doing before you know what you want to achieve. Do you want to:

  • Increase sales?
  • Grow brand awareness?
  • Collect leads (contact requests)?
  • Build an expert position?

Goals must be measurable. For example, ‘I want 50 new leads per month through Google Ads’ is better than ‘I want more customers’.

Step 2: Know your target audience

Who are you marketing to? What are they searching for? Where do they spend time online? If you market to 25-year-old consumers, you are on Instagram. If you market to business decision-makers, you are on LinkedIn and Google.

Step 3: Choose the right channels

Do not try to be everywhere. Choose 2-3 channels where your target audience is and focus on them. For example:

  • B2B companies: Google Ads, LinkedIn, SEO, email
  • Consumer products: Facebook/Instagram Ads, TikTok, SEO
  • Local services: Google My Business, SEO, Facebook

Step 4: Create content and ads

Content is the fuel of digital marketing. You need:

  • Blog articles (SEO)
  • Ads (Google Ads, Meta Ads)
  • Social media posts (organic visibility)
  • Newsletters (email marketing)

Step 5: Measure, analyze, optimize

Do not just do; measure results. Use Google Analytics, Google Ads reports, Meta Business Manager. Ask yourself:

  • Which channel brings the most traffic?
  • Which channel brings the most conversions (sales/leads)?
  • What is the ROI (return on investment)?

Stop what does not work. Invest more in what works.

The most common mistakes in digital marketing

  • Does not measure results: If you do not measure, you do not know what works.
  • Tries to be everywhere: Focus on a few channels and do them well.
  • No clear goals: ‘I want more visibility’ is not a goal. ‘I want 100 new visitors per week’ is.
  • Gives up too early: Digital marketing does not produce results overnight. Give it time.
  • Does not know the target audience: If you do not know who you are marketing to, you cannot create effective ads.

Summary: Digital marketing is an investment, not a cost

Digital marketing is a comprehensive way to build a company’s visibility, customer relationships, and sales online. It combines SEO, paid advertising, content marketing, social media, and analytics into one working whole.

The most important thing is:

  • Set clear, measurable goals
  • Know your target audience
  • Choose 2-3 channels and do them well
  • Create high-quality content
  • Measure continuously and optimize

Want help getting started with digital marketing? Explore our digital marketing services or read how to get leads without a budget.

Photo of Jaakko Nikkilä

Author

Jaakko Nikkilä

Founder of Digitari